2nd March The battle of the banks

Today has been a battle of bureaucracy

But first the good news. Seaford, as you know, is in the micro-climate on the Sussex coast and we are unaffected by Storm Emma with virtually no snow or high winds.
One local wag said
I hear just one more reference to The Beast From the East I will personally give them A Sock From The South’.
The weather forecast has screeched alarms in the last few days but here at Splash Point we are made of stronger stuff. In past months the house has been blasted with unnamed storms, the windows rattle and the roof wobbles like Rolf Harris’s didgeridoo. But last night, all was calm.

And more good news – today I received 3 letters – one from HM Revenue with a cheque for overpaid tax – if they send me a bill, I pay it.

Another to tell me that I have normal results from my bowel cancer screening, ‘but no screening test is 100% effective.’ Mark’s test a few months ago was also clear.

And a third from the brilliant Lisa Joffe who paints Sussex landscapes with her improvisational movement of oils and charcoal over canvas. We have two huge dramatic paintings which occupy most of the lounge walls – they match the colour of Seaford’s spectacular sunsets with swirls of orange, grey, blue and black. The picture shows Mark’s choice which he says is like the Fighting Temeraire by Turner. I’m not going to show Turner’s painting here as I got fined £1200 by Stock Photo for showing a radish picture on this website 10 years ago.
Watch her fabulous video as she explores Hope Gap

Lisa Joffe’s painting – Mark’s choice that he says looks like The Fighting Temeraire by Turner

But today was the battle of the bank to get Mark’s HSBC account changed to both our names. I drove him in on Monday to be told that there were no appointments until Friday. We spent hours on the phone helpline with no effect.  My chat on their Customer Support was terminated with  

‘There is no point in further conversation, it would be better to contact the telephone banking team and get support from them.’

When I checked their adverts and discovered a perky HSBC Youtube video starring Richard Ayoade with the tag

‘HSBC UK, we believe that no man, or woman, is an island. Together we thrive,’

So thanks to Sarah for online advice, I wrote a comment on the website.  A swift reply came to my email asking for my address. My Youtube posting under the video seems to have been hidden.

The bank account has now been changed so I will have access. But the days of an available bank manager or human help have gone – we are digital beasts tapping in code numbers and getting voice recognition to help us in the future global community as we skip into the sunset.


From Mark

Today Gerry Wadman of Sussex Sports Cars came down – one of my first great friends that I made in Lewes. I drew attention to myself when I drove to the tip past his garage in my Mustang. Gerry has been my wonderful partner in buying and enjoying some fabulous cars and he’s offered to take me for a spin in an E Type on a drive to Brighton. For the first time in my life I have no cars, so thankyou Gerry – maybe we’ll be at Goodwood Classics later this year.

One of the cars was a Mercedes silver 260 SE Convertible 1967 with red leather interior that Gerry kindly introduced me to. It was owned by a Graff diamond dealer and this car gave great pleasure to the lovely Isobel, my sister in law, when I drove her to hospital  for her first chemo. I then took my wonderful friend Axel and his wife Sue from Wimbledon across the South Downs on a sparkling summer’s day. We drove round Beachy Head, down to Birling Gap and on to Lewes with the roof down through some of the most scenic routes in Sussex. So Gerry keep the E Type engine warm for our spin.

Supper is yellow fin tuna ceviche, followed by chicken, mushroom, spinach and cream pie with filo topping cooked by my daughter Annabel. Served with Taittinger and Rioja.

Reply from Bryan
Glad eventually you got some human somewhere who was able to help getting the bank account sorted. Prayer for you

Reply from Sue
Mark we loved your piece about the drive that afternoon in your special Mercedes car …..it was amazing …the scenery, weather and company provides us too with happy and special memories! Thank you for writing about them!

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